In the unlikely event of a damaged or incorrect product, please contact our support team within 48 hours of delivery with your order details and product photos. We’ll make it right as soon as possible.
We accept returns or exchanges within 7 days of delivery for unused and undamaged products. The footwear must be returned in its original packaging.
Clean regularly using a soft brush or dry cloth.
Use leather conditioner or polish to maintain shine and softness.
Store them in a cool, dry place away from direct sunlight.
Brush gently with a suede brush to remove dust.
Avoid contact with water; use a suede protector spray.
For fabric shoes, spot clean with mild soap and air dry naturally.