1. Introduction Welcome to BRANDLOOT (“we,” “our,” “us”). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://brandlootfootwear.com/ (the “Site”), purchase our products, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect information to provide and improve our service to you. The types of information we may collect include:

• a) Personal Identification Information:
  • Name (First and Last)
  • Email address
  • Phone number
  • Shipping address
  • Billing address
• b) Payment Information:
  • When you make a purchase, your payment is processed by a third-party payment processor (e.g., Razorpay, Stripe, PayPal). We do not store your full credit or debit card numbers on our servers. We may receive transaction details, such as the last four digits of your card and transaction ID, for order verification.
• c) Technical & Usage Data:
  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Pages you visit on our Site, time and date of your visit, and time spent on those pages
  • Information collected through cookies and similar tracking technologies.
• d) Communications:
  • If you contact our customer support, we will collect the information you provide in your communications.
  • If you subscribe to our newsletter, we will collect your email address.

3. How We Use Your Information We use the information we collect for various purposes, including:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
• To Provide Customer Support: To respond to your inquiries, questions, and concerns.
• To Improve Our Store: To analyze how our Site is used, understand customer preferences, and improve our website, products, and services.
• For Marketing and Promotions: To send you emails about new products, special offers, and other updates that we think you may find interesting. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email.
• For Security and Fraud Prevention: To protect our website, business, and customers from fraudulent activity.
• To Comply with Legal Obligations: To adhere to applicable laws and regulations in India.

4. How We Share Your Information We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as:

• Payment Processors: To securely process your payments.
• Shipping & Logistics Partners: To deliver your orders (e.g., Blue Dart, Delhivery, etc.).
• Website Hosting & Analytics Providers: To help us run and analyze the performance of our Site.
• Marketing Platforms: To manage our email communications (e.g., Mailchimp).

We will also share information if required by law, such as in response to a court order or a government request.

5. Cookies and Tracking Technologies Our Site uses cookies (small files placed on your device) to enhance your browsing experience. We use them to remember your preferences, keep items in your shopping cart, and gather analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security We take the security of your data seriously and use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights You have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate personal information.
• Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at the details below.

8. Children’s Privacy Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

10. Contact Us If you have any questions about this Privacy Policy, please contact us:

• By Email: [contact@brandlootfootwear.com]

• By Mail: 

  [Devi-road, Madhu-Nagar, Agra, Uttar Pradesh, India]